Mini-Diploma in Soft Skills (MDSS) at the American Academy

Mini-Diploma in Soft Skills (MDSS) is an advanced professional diploma provided by the American Academy for Training Courses (AATC) which is ISO-9001 accredited language learning and training center collaborating with the Atlanta Institute.

The mini-diplomas offered by American Academy are fast track training courses focusing on the development of Managerial skills required for individuals to win job opportunities in large international and local corporations. An employee may acquire these skills through his / her work for any company, but this would take a very long time to be achieved and may cause troubles to such employee. Hence, it is through such mini-diplomas that employees can ensure acquiring these skills easily and efficiently within short periods.

The objective of such diplomas and mini-diplomas is, therefore, to boost administrative efficiency of every individual in corporations and administrative and educational institutions so that job tasks and duties can be handled in an easy and efficient way by those well-trained individuals. Furthermore, such courses address governmental sector employees, university students and training officers in corporations and companies.

Target Audience:

All employees in public and private business sectors, and university students.

MDSS covers the following Soft Skills:

  • Team Work
  • Time Management
  • Present
  • Problem solving
  • Communications
  • Business

Other Soft Skills Covered by the American Academy

  • Creative Thinking
  • Customer Oriented Selling
  • Delegation
  • Delivering Customer Focused Service
  • Email, Telephone & Conference Call Etiquette
  • Leadership Skills
  • Listening & Feedback Skills
  • Technical Writing Skills
  • Change Management
  • Coaching Skills
  • Conflict Resolution
  • Dealing with Difficult Customers
  • Managerial Skills
  • Motivating Team members
  • Negotiation Skills
  • Performance Management
  • Personal Grooming, Hygiene & Dining Etiquette
  • Sales Training
  • Team Management Skills
  • Time Management & Presentation Skills
  • Winning through Customer Service
  • Self-directed
  • Good attitude
  • Writing skills
  • problem solving
  • Interpersonal skills
  • Motivational skills
  • Time management
  • Critical thinking skills
  • New Hire Induction and On-boarding
  • Personal Effectiveness
soft skills courses